RESOURCES FOR BUSINESSES & OPERATORS

Below are resources that tourism business owners & operators may be able to use to make their workplace a great place to work.

Free "Not In Our Hotel" Training Program

The Not In Our Hotel training program empowers hospitality staff to Recognize, Respond, and Report suspected human trafficking. It is completely FREE and available to all hotel employees across Alberta, Ontario, Manitoba, Saskatchewan, and British Columbia.

Tourism Excellence North | Online Training

Tourism Excellence North (TEN) is a resource of online, self-paced courses for business owners and operators, from budgeting to market research.

AccessNow Verified Pilot Program Webinar

The Tourism Partnership of Niagara and AccessNow are hosting a webinar on May 12 to provide an overview of the AccessNow Verified program.

AccessNow is an accessibility verification program that offers expert assessments, educational tools, insights, and opportunities to help promote businesses and destinations to visitors. The AccessNow Verified program works with businesses to foster a more inclusive community while strengthening a destination’s reputation for accessible services and experiences.

Through the program, participating businesses receive an in-depth assessment conducted by an expert with lived experience of disability, along with resources and tools to improve accessibility. Businesses also benefit from increased visibility through the AccessNow App and a recognized verification badge.

More information about the program will be shared during the webinar on May 12 at 1:00 p.m.

Destination: Northern Ontario Podcast

The "Destination: Northern Ontario" podcast is a series for tourism business operators in Northern Ontario. Whether you're just starting your tourism business, or you've got years of experience under your belt, Season 2 will make sure you're well equipped for the journey.

If you're not an operator yet, but plan to buy a tourism business here in the future, then check out Season 1 for case studies and expert guidance.

Tourism Workplace Accessibility Clinic

The Tourism Workplace Accessibility Clinic supports tourism employers across Canada in tackling staffing shortages by connecting you with a skilled, often-overlooked local talent pool: people with disabilities.

Propel Student Work Placement Program

The Propel Student Work Placement Program connects post-secondary students with paid, hands-on experience in tourism. Led by Tourism HR Canada and funded by the Government of Canada, it supports employers with wage subsidies and helps build a skilled, diverse workforce.

Forward Ready Tourism Webinar Series

Ready to future-proof your tourism business? Catch up on the sessions you missed and explore how tourism workplaces are adapting to change. The Forward Ready Tourism Webinar Series offers practical strategies and insights to help businesses stay resilient and future-focused.

Note: The content in these recordings remains relevant and applicable. Mentions of upcoming sessions or free training reflect information at the time of recording and may no longer be current.